Business functions

The core component and business solution elements of the reference architecture are vital to the smooth running of our ICT and Digital Services. In order to understand our IT estate, information on core components and business solutions across the Council will be maintained in an Information Asset Register.

It is important that business solutions, core components and business solutions remain up-to-date, reliable and fit for purpose. Where practical, any duplication n solutions will be removed and where gaps are identified, suitable solutions will be implemented. To ensure the core components and business solutions meet the needs of our stakeholders, the focus will be on managing systems which professional users have identified as strategic and operationally critical. A ‘Current State’ analysis has identified how up to date our systems are, what improvements in functionality service areas would like and how the systems are being supported, to enable the proactive management of systems towards the ‘Future State’.

It is not thought practical to source one solution that meets all the needs of CEC, therefore, best of breed business solutions will be sourced and interfaced as required. Business Solutions will be sourced in logical groupings designed to minimise the number of solutions and interfaces whilst not compromising the desire to deliver best in breed solutions. Below we outline the three suggested business solutions groupings.

Generic Business Solutions

Solutions used by all, or most organisations, for example, HR, payroll, finance. The Council’s preferred approach is to source these from public sector wide shared services or generally available commercial sources. In order to achieve, the Council will be open to adjusting processes to achieve uniformity and best practice.

Local Authority Specific Solutions

Solutions that all or most local authorities require, for example, environmental management, council tax collection. The Council’s preferred approach is to source these as part of collective group of Scottish Councils. In order to achieve this, the Council will be open to adjusting processes to achieve uniformity and best practice.

Edinburgh Specific Solutions

Solutions that meet unique CEC business needs for the City of Edinburgh Council. The Council will provide/procure its own IT service for these solutions. CEC will work to minimise the number of these.